Policies
Shipping Policy
We currently ship within the United Kingdom. Shipping fees and free-shipping thresholds are shown at checkout.
Orders are typically dispatched within 1-3 business days. Delivery estimates are shown during checkout and in confirmation emails.
If your parcel is delayed or arrives damaged, contact support with your order number so we can help quickly.
Returns Policy
You may request a return within 14 days of delivery for eligible items in original condition.
Personalized or custom-made items may not be returnable unless faulty or damaged on arrival.
To start a return, contact support with your order number and reason. We will confirm next steps and return instructions.
Privacy Policy
We collect only the information needed to process orders, provide support, and improve your experience.
Payment details are handled by secure third-party processors and are not stored directly on this website.
You can request access, correction, or deletion of your personal data by contacting support.
Terms
By using this website, you agree to these terms and all applicable laws and regulations.
Product availability, pricing, and delivery timelines may change without prior notice.
If you have questions about these terms, contact support before placing an order.